Act like a victor.
Is the customer always right? Nope. The customer is not always right, and when he or she is wrong, it’s our responsibility to explain why.
Even when your client is wrong and insults you, don’t see yourself as a victim. We all are born to be a victor. Helping your customer to change a wrong perception is one of the zillions ways to make you a winner.
Always act like a winner, no matter what happens. Guide others, help others, be kind and grateful for people around you. Someday you won’t have to act like a winner anymore—because you will be THE winner.